.site-chat-btn{display:block;border:1px solid #c8d9bf;border-radius:7px;background:#edf5e7;color:#234b31;padding:11px 13px;width:100%;text-align:center;font-size:12px;font-weight:600;margin:10px 0;cursor:pointer}.site-chat-btn:hover{background:#dfeeda}.site-chat-btn:disabled{opacity:.55;cursor:wait}#siteChatStatus{font-size:11px;margin:0;padding:0 22px 12px;color:#93402c;overflow-wrap:anywhere}#siteChatStatus:empty{display:none}.site-chat-identify label{display:block;font-size:11px;font-weight:600;margin:12px 0}.site-chat-identify input:not([type=checkbox]){display:block;width:100%;border:1px solid #ccd9c5;border-radius:6px;padding:10px;font-size:13px;margin-top:5px;background:white;color:#263b2c}.site-chat-identify p{font-size:12px;line-height:1.7}.site-chat-identify .site-chat-trap{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.site-captcha{display:flex;align-items:center;flex-wrap:wrap;gap:5px}.site-captcha img{max-width:100%;object-fit:contain;border:1px solid #dce5d7;border-radius:5px}.site-captcha .site-chat-btn{width:auto;font-size:10px;margin:0;padding:7px}.site-chat-identify .site-chat-consent{display:flex;gap:8px;align-items:flex-start;font-size:10px;font-weight:400;line-height:1.7}.site-chat-consent input{margin-top:3px;flex-shrink:0}.site-chat-consent a{color:#296945}.site-confirm-name{display:block;font-size:17px;margin:18px 0}.site-chat-state{font-size:11px;background:#e9f2e2;border:1px solid #d9e6ce;padding:8px;border-radius:7px}.site-chat-messages{height:280px;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:10px;padding:8px 2px;scrollbar-width:thin}.site-chat-message{background:#fff;border:1px solid #dce5d5;border-radius:9px;padding:10px 12px;max-width:92%;align-self:flex-start;overflow-wrap:anywhere;flex-shrink:0}.site-chat-message.visitante{align-self:flex-end;background:#e3f0d6}.site-chat-message.sistema{align-self:center;background:transparent;border:0;text-align:center;color:#6d7f65;font-size:10px}.site-chat-message strong{display:block;font-size:10px}.site-chat-message p{white-space:pre-wrap;font-size:12px;line-height:1.65;margin:5px 0}.site-chat-message time,.site-chat-message small{font-size:9px;display:block;color:#7b8973}.site-chat-compose{display:flex;align-items:stretch;gap:8px;border-top:1px solid #dce5d5;padding-top:12px;margin-top:10px}.site-chat-compose[hidden]{display:none!important}.site-chat-compose textarea{min-width:0;flex:1;resize:vertical;max-height:120px;border:1px solid #cbd8c4;border-radius:6px;padding:9px;font:12px 'Segoe UI',sans-serif;color:#203d2b;background:white}.site-chat-compose button{width:auto;margin:0;padding:9px 13px;align-self:stretch}.home-chat-launcher b{border-radius:20px;background:#c9eb88;color:#203a27;font-size:9px;padding:3px 6px}
/* Website conversations inside the native Messenger. */
.kchat-root .kchat-main[hidden],.kchat-root .kchat-list[hidden],.kchat-root .sc-main [hidden]{display:none!important}
.kchat-root.has-site-chat .kchat-tabs{grid-template-columns:repeat(3,minmax(0,1fr))}
.kchat-root .sc-main{padding:0;color:var(--kchat-ink);font:13px/1.5 'Segoe UI',Arial,sans-serif}
.kchat-root .sc-main>.kchat-chat-head{grid-template-columns:38px minmax(0,1fr);padding:12px 14px;gap:8px 10px}
.kchat-root .sc-main .kchat-chat-title{display:block;min-width:0}
.kchat-root .sc-main .kchat-chat-title strong{white-space:normal;overflow-wrap:anywhere;line-height:1.35;font-size:14px}
.kchat-root .sc-main .kchat-chat-title>span{font-size:12px;line-height:1.4;margin-top:3px}
.kchat-root .sc-main .kchat-chat-actions{grid-column:1/-1;display:flex;align-items:center;justify-content:flex-end;gap:6px;flex-wrap:wrap}
.kchat-root .sc-avatar{background:#e5edfa;color:var(--kchat-blue);display:grid;place-items:center;font-size:13px;font-weight:700;width:36px;height:36px;flex-shrink:0}
.kchat-root .sc-main button{border:1px solid var(--kchat-border);background:var(--kchat-panel);color:var(--kchat-ink);padding:7px 10px;border-radius:7px;font:600 12px/1.4 'Segoe UI',Arial,sans-serif;cursor:pointer}
.kchat-root .sc-main button:hover{background:#eaf0fa}
.kchat-root .sc-main button:disabled{opacity:.5;cursor:default}
.kchat-root .sc-main button:focus-visible,.kchat-root .sc-row:focus-visible{outline:2px solid var(--kchat-blue);outline-offset:-2px}
.kchat-root .sc-list{display:block;flex:1;min-height:0;overflow:auto;padding:6px 8px;border:0;background:transparent}
.kchat-root .sc-row{display:block;width:100%;min-width:0;text-align:left;border:1px solid transparent;border-radius:8px;margin:0 0 5px;padding:11px 10px;background:transparent;color:var(--kchat-ink);cursor:pointer;font-family:inherit;overflow-wrap:anywhere}
.kchat-root .sc-row:hover{background:#eaf0f8}
.kchat-root .sc-row.active{background:#e6efff;border-color:#bed1f7}
.kchat-root .sc-row strong{display:block;font-size:13px;line-height:1.4;margin:0 0 4px}
.kchat-root .sc-row small{display:block;font-size:11px;color:var(--kchat-muted);line-height:1.5;margin:2px 0}
.kchat-root .sc-row b{display:inline-block;background:#dbeafe;color:#1e40af;border-radius:5px;padding:2px 6px;font-size:10px;margin-top:5px}
.kchat-root .sc-list-empty{padding:20px 12px;color:var(--kchat-muted);font-size:12px;line-height:1.6;text-align:center}
.kchat-root .sc-list-empty strong{font-size:13px;color:var(--kchat-ink);display:block;font-weight:600}
.kchat-root .sc-list-empty p{margin:7px 0 0;font-size:12px;line-height:1.6}
.kchat-root .sc-empty{flex:1;min-height:0;overflow:auto;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;padding:28px;text-align:center;color:var(--kchat-muted)}
.kchat-root .sc-empty i{width:56px;height:56px;border-radius:16px;background:#e7eef9;color:#6986b5;display:grid;place-items:center;font-size:23px;flex-shrink:0}
.kchat-root .sc-empty strong{font-size:16px;color:var(--kchat-ink)}
.kchat-root .sc-empty p{font-size:13px;line-height:1.6;max-width:280px;margin:0}
.kchat-root .sc-main .site-chat-messages{padding:16px;gap:10px;flex:1;min-height:0;height:auto;overflow-x:hidden;overflow-y:auto}
.kchat-root .sc-main .site-chat-message{max-width:88%;min-width:80px;padding:10px 12px;border:1px solid var(--kchat-border);border-radius:12px;background:var(--kchat-panel);color:var(--kchat-ink);box-shadow:0 1px 2px #14213d05;overflow-wrap:anywhere;word-break:normal}
.kchat-root .sc-main .site-chat-message.visitante{align-self:flex-start;border-bottom-left-radius:3px;background:#fff}
.kchat-root .sc-main .site-chat-message.atendente{align-self:flex-end;border-bottom-right-radius:3px;background:#e6efff;border-color:#ceddf9}
.kchat-root .sc-main .site-chat-message strong{font-size:11px;line-height:1.4;color:#405879;margin:0 0 4px;font-weight:600}
.kchat-root .sc-main .site-chat-message p{font-size:13px;line-height:1.6;margin:0;white-space:pre-wrap;color:inherit}
.kchat-root .sc-main .site-chat-message time{display:block;text-align:right;font-size:10px;line-height:1.4;color:#607086;margin-top:5px}
.kchat-root .sc-main .site-chat-message.sistema{align-self:center;background:#edf1f6;color:#627086;border:0;box-shadow:none;text-align:center;max-width:94%;padding:7px 12px;min-width:0}
.kchat-root .sc-main .site-chat-message.sistema strong{display:none}
.kchat-root .sc-main .site-chat-message.sistema p{font-size:11px}
.kchat-root .sc-main .site-chat-message.sistema time{text-align:center;font-size:10px}
.kchat-root .sc-day{align-self:center;flex-shrink:0;color:#63748a;font-size:10px;font-weight:600;line-height:1.5;margin:5px 0;padding:3px 9px;background:#e9eef5;border-radius:20px}
.kchat-root .sc-main .site-chat-compose{flex-shrink:0;display:flex;align-items:flex-end;gap:8px;padding:12px;margin:0;border-color:var(--kchat-border);background:var(--kchat-panel)}
.kchat-root .sc-main .site-chat-compose textarea{box-sizing:border-box;min-height:44px;max-height:120px;padding:10px;resize:vertical;font:13px/1.5 'Segoe UI',Arial,sans-serif;color:var(--kchat-ink);border-color:var(--kchat-border);border-radius:8px;background:#fff}
.kchat-root .sc-main .site-chat-compose button{background:var(--kchat-blue);color:#fff;border-color:var(--kchat-blue);align-self:flex-end;min-height:42px}
.kchat-root .sc-identity{flex-shrink:0;margin:8px 12px 0;padding:8px 10px;background:#edf2f9;border-radius:6px;color:var(--kchat-muted);font-size:11px}
.kchat-root .sc-identity summary{cursor:pointer;font-size:11px}
.kchat-root .sc-identity p{margin:6px 0 0;line-height:1.5;font-size:11px;overflow-wrap:anywhere}
.kchat-root .sc-status{flex-shrink:0;margin:10px 12px 0;padding:10px 12px;border:1px solid #cdddef;background:#eff5fd;color:#355778;border-radius:8px;font-size:12px;line-height:1.5;overflow-wrap:anywhere}
.kchat-root .sc-status:empty{display:none}
.kchat-root .sc-status a{display:block;margin-top:4px;color:#1d4ed8;text-decoration:underline;font-size:12px}
.kchat-root .sc-show-list{display:none}
@media(max-width:640px){
 .kchat-root .sc-show-list{display:block;margin-right:auto}
 .kchat-root .sc-main>.kchat-chat-head{padding:10px 12px}
 .kchat-root .sc-main .site-chat-messages{padding:12px}
 .kchat-root .sc-main .site-chat-message{max-width:92%}
 .site-chat-messages{height:220px}
}